Home Payments and Accounts

Payments and Accounts

10021Winner.com Competition Games of Skill Prize Draws will be made available only when you Register and Activate your personal “My Account”. If you’re a new user, click ‘Register To Play‘ to securely enter your details. Remember you must be 18 yrs or older to play.

Arcrun Leisure Ltd is committed to the security of all personal details entered onto this site. In order to ensure that your credit or debit card details cannot be compromised! Secure Trading partners and Allied Irish Merchant Bankers provides secure banking transactions on behalf of 10021Winner.com web site, they use an encryption system to provide security, (PCI) 3d, AML SSL compliance and privacy between your computer and their servers. This means that before any sensitive data is sent between you and the servers, the data is encrypted before it is transmitted. This protects against anyone gaining access to your confidential bank details and credit card information.

The SecureTrading Payment Page is intended for use by 10021winner.com Skill competitions with prize draws! Arcrun Leisure Limited does not wish to process any customer / players payment details on our own 10021winner servers. Using the Payment Pages removes the need for us to have access of any bank account details and pin numbers, as the customer’s card details are handled by SecureTrading. www.securetrading.com  and the Allied Irish Merchant Bankers GB http://en.wikipedia.org/wiki/Allied_Irish_Bank_(GB)

Further details of our Trusted International Bankers can be found on the internet.

The purpose of the Payment Pages system is to accept a payment from a customer in a secure manner and to process it on behalf of the merchant.

Please complete All your details on the secure Payment Page so we can contact the winners.

This section provides the reader with a detailed breakdown of the stages within a standard e-commerce authorization using STPP Payment Pages.

Your browser must accept cookies from 10021winner website to be able to use and play the competitions prize draws. Please enable them before trying to play again.

The information you supply will be held in accordance with the Data Protection Act (1988) and the Freedom of Information Act 2000. We may use these details to e-mail you about new services or winners of prize draws. And for winners contact details will be passed onto suppliers or dealerships in order for them to arrange collection or delivery of prizes.

Your Account

You make payments to play and enter the 10021Winner.com games of skill. Which you do via Secure Trading partners and Allied Irish Merchant Bankers our independent merchant bankers who have their own secured (PCI) online financial banking facilities! These are registered with the financial regulatory bodies. Only payments placed via Secure Trading partners and UK Allied Irish Merchant Bankers to 10021Winner.com banking accounts will be accepted to play our prize draws. Only One account is allowed per person.

It is impossible for anyone to gain access via the 10021Winner.com website to find your personal bank card details, including ourselves! 10021Winner.com: don’t have,  hold or store data information about your personal banking and Credit Card details. We only store your Name.-E-mail and username. Winners contact details will be via Secure Trading partners and Allied Irish Merchant Bankers during payment processes. Please complete All your details on the secure Payment Page so we can contact the winners. This information will only be used by us for operation purposes or our suppliers to contact winners of prize’s for delivery or collection of prize processes.

Your competition prize draw activities will always and only be available to you on the ‘My Account‘ page when you log into 10021Winner.com web site, which displays recent page history of your games played, draw numbers you hold and payments made todate, including winners in any of the prize draws. You can update your own details in the My Account at any time i.e Change of e-mail address etc.

10021Winner.com also collects information, including your browser type and your IP address, when you log on and use your account. As with many other websites, the site may use software known as ‘cookies’ to store information relating to your preferences to enable both Arcrun Leisure Ltd and 10021Winner.com and suppliers to improve their services to you.(visit our cookies policy).

Any queries you have may already be answered on our FAQ page. However, if you cannot find the information you are looking for; our friendly  Customer Services Team are available to help you. In the case of a dispute, please contact our Customer Support Team in the first instance that will be able to assist you. You can contact the team by using the form on our Contact Us page. If appropriate Answers will be added to the FAQ.

Arcrun Leisure Ltd believes very strongly that it has a responsibility towards the welfare of all players on the site. Games of Skills are social game and a form of entertainment to be enjoyed without excess. We ask that you spend only what you can afford to spend, and we strongly recommend that you fix a weekly or monthly budget limits so that you won’t be short of money for the other important things in your life.

If at any time during your play you feel that you are spending too much then we kindly request that you suspend your account! Which you do by opening the details on your personal My Account. You can set and delay the date your can next play again by self exclusion. You don’t need to worry about spending too much and getting carried away in the moment either because by playing our games online, you can set your own spending limits per month and keep yourself in control without compromising on enjoyment.

Know your limits! Did you know that you can set your or change your own spending limits for participating in 10021Winner.com Games of skill? Set your limits only play for what you can afford to pay or lose!! These limits are set by default to various £££? per month or No limit.

Please note, Should you wish to temporarily close or have a Cooling off period from playing your account. During any period of self exclusion you can set your own time out. which during the dates selected you will not be allowed to play. Your account will automatically be re-opened and reactivated when the date you have selected on the self-exclusion period has ended;  As soon as your account is closed you will receive a reply. Please note that we will not be held responsible for your actions while your My Account remains open.

Please note you may contact our customer support team by e-mail form on our Contact Us page. We aim to deal with your request within 48 hours but cannot guarantee to get back personally to all customers! This subject to demand on the customer service team and request. Helpful questions asked by players, answers will be placed in the FAQ section.

10021Winner.com privacy policy can be found here: Privacy Policy.

Legal Undertaking.

Legal proceedings may be brought against any person who has manipulated, or tried to manipulate, our service, any of the prizes or your or any other member’s account(s) including money laundering and illegal activities! we reserve the right to pass on such information as we deem relevant to the appropriate authorities if we become aware or suspect that you are involved in any such activities. We are not obliged to inform you of such action, or to give any reasons for doing so. You agree by completing the 10021Winner.com registration form to waive any and all rights you may have, at law or otherwise, of whatever nature and in whatever jurisdiction, in connection with such disclosure.

If we become aware, or suspect that a transaction is suspicious and involves or may involve financial crime or similar activity then we reserve the right to retain the amount of that transaction and any other transaction made by you. We shall be under no obligation to provide you with any reasons for so doing.

To maintain a high level of security, we will perform random security checks and keep records of transactions. You accept that we may demand additional documentation in the event of a security check and that we may terminate and/or suspend your registration and/or your My Account and/or withhold payment to you if we do not receive such documentation. In addition, we will not register you unless you provide us with the correct information and any documentation requested of you in order to verify your identity when receiving the main prizes.

The promoter’s of 10021Winner.com and any decisions in All matters shall be final and no correspondence will be entered into.

Please read the following before playing on our website: